FAQ

Elderberry is a plant that is most highly recognized as a natural health remedy, to support immune systems.  
All of our elderberry products are made from the dried berries of the Sambucus Nigra plant.
We ship Express post daily. You will receive tracking information via email. 

 

100% "Love It" Guarantee

At Elderberry Blends Australia, we make each of our products in small batches with the highest quality organic ingredients under strict manufacturing procedures. We stand behind our products and if you are not 100% in love with yours, we will do what we can to make it right! We trust that you will love our products and invite you to try any of our products for up to 45 days. If you are not satisfied in any way, contact us and we will exchange it for another product or provide you with a store credit to try another one of our products at a later time.

This policy applies only to products purchased directly from our website. If you purchased directly from another retailer such as Wholefoods or Govita  etc please refer to their return/refund policy.

Products received more than 45 days ago are no longer eligible for store credit, but we welcome your feedback. We are always working to provide more selection so that everyone can find a product that meets their needs. 

WHAT ARE SOME BENEFITS?

 

Black elderberries (sambucus nigra) are an excellent immune booster! Elderberries contain many vitamins (A, B and loads of C), as well as powerful flavonoids such as anthocyanins that are powerful antioxidants and protect cells against damage. Our bodies use these vitamins and antioxidants to fight back infection.

HOW OFTEN SHOULD I TAKE ELDERBERRY AND HOW MUCH IS ONE DOSE?

We always recommend talking with your health care provider and do your own research when it comes to using elderberry.

Some of our customers take it year-round, others take it only when they are seeking to support their immune system.

An adult serving is approximately 30ml and child under 12 can take 15ml. You can take elderberry once a day or up to three times daily if needed.

WHAT MAKES YOUR ELDERBERRY PRODUCTS DIFFERENT FROM THE KIND I CAN BUY AT THE GROCERY STORE?

Two things distinguish us from store-bought elderberry syrup: ingredients and cost.

As opposed to glucose syrup and other additives, we use raw, local honey in our syrup. Also, we don't add preservatives to our syrup, and our berries as well as ever single ingredient in our syrup is certified organic.

HOW DO I STORE MY ELDERBERRY SYRUP AND HOW LONG DOES IT LAST?

Our elderberry syrup will last approximately 60 days in the refrigerator. You can also freeze our elderberry syrup in ice cube trays for up to 6-8 months and thaw out smaller amounts as necessary. This is a great option for those families who do not intend to use elderberry syrup preventatively on a daily basis.

WHERE DO YOUR ELDERBERRIES COME FROM?

We source dried organic elderberries from Bosnia, Croatia and Albania. They are Australian passed certified organic. 

CAN YOU TAKE THIS WHILE PREGNANT?

When it comes to pregnancy there is not a a lot of studies done on it. We have tons of pregnant/ breastfeeding mums who use our Elderberry Syrup though! We do believe it is safe for both! We always recommend checking with your health care provider and making the decision that makes you most comfortable.

WHY IS YOUR SYRUP NOT SHIPPED COLD?

Our syrup is certified as “non-hazardous” which means that it does not create a hospitable environment for harmful bacteria to grow. Our instructions to refrigerate upon arrival are for quality purposes, not safety. Being outside of the fridge for even up to week may take a few days off its full shelf life of 60 days but not compromise the safety of our product. We recommend getting it in the fridge upon arrival!